ABOUT US

Mission:

What sets Twillow apart from other competitors is their focus on the human side of human resources and ensuring that business practices are humane. This means the employers are leading with empathy, fair practices and high standard of ethics. The numbers in business are extremely important but their have been many studies done in recent years that have found that if your employees are happy and engaged they are more productive which keeps productivity and ultimately profits higher. Twillow's unique blend of human focus and business acumen ensures that the service they provide are delivered with a well rounded approach and with high quality deliverables. The boutique nature of Twillow Consulting means personalized service delivery from a human resource professional that understands the challenges of being a small to medium sized business owner.

Vision:

Twillow Consulting is helping local business owners lead their employees with empathy, fair practices and a high standard of ethics. Twillow Consulting will also provide the advisory services and training to increase employee engagement, productivity and help them meet the legislative requirements of an Ontario business

Testimonials :

“I would like to take this opportunity to recommend an outstanding business consultant to you. Tanys Coughlan (Twillow Consulting Senior Consultant and Founder) is working with my company KRSS Services and the changes she has implemented have streamlined our processes and saved the company money. Tanys has educated my staff about best practices, organizational changes and development of new strategies. She was able to help the staff understand ways to more effectively perform their daily work tasks. Tanys coached me and the office team and is getting the best from each us in terms of job performance. Tanys actually re-evaluated and made changes in the job duties of some of the staff’s positions which significantly improved the work flow in the office. The office team respects Tanys and takes her recommendations seriously making my job considerably easier. Demonstrating skill and knowledge in every aspect of business operations, Tanys was even able to make some improvements in our marketing strategies and sales techniques that will contribute to bringing the company more new clients. It is not an easy task to get an entire staff together on the same page, but Tanys was able to accomplish this.“

Kristine Berg Director of Operations/Partner - KRSS Services